ComplaintsforAll-weather Mechanical LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My wife and I purchased a heating/air conditioning system from this company back in the summer of 2022. The system is a dual system consisting of a ducted system for our upstairs and a mini split system for our downstairs. The ducted system has and is operating normally. The mini split system lost Freon about 8 or 9 months ago and was repaired by All Weather Mechanical after many attempts to get them to come out. Since then, the heating and air conditioning aspects of the mini split system has ceased to function, only distributing “room temperature” air at any setting. Aside from one text a few months ago stating he couldn’t service us at the time because numerous other customers were without any heat source, multiple attempts to contact the owner of this business, Chad Simard, have gone unheeded, to include voicemails on company and personal cell phones and text messages to his personal cell phone. We are very dissatisfied with his lack of response, not only to fix our issue but in the fact he won’t even communicate with us. Physically driving twice to his brick and mortar building revealed a locked building both times with no one around.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.