Customer ReviewsforNew England Graphic Solutions, LLC

This company is a nightmare. My experience; The graphics looked good on the proofs and renders. I was excited to get a nice set of “custom graphics.” I received them and was instantly let down. Not only did my vinyl not even almost line up like the render, but it came out of their packaged box all scratched to hell. I messaged Nick about these issues and his responses were “oh the machine malfunctioned” and “they’re jetski graphics, they will get scratched anyway” He told me he would send me a fixed set; it’s been 17 months and I haven’t received them. (Now 19 months) I installed the graphics because after what I heard from people, I had little to no hope that I would receive a revised set, which I didn’t. My very first ride, not even an hour on the water, and my graphics had completely delaminated. The clear vinyl had completely separated from the colored portion, I immediately took photos and documented it, which I sent to nick. These issues weren’t resolved. I have since reached out to him and have tried to resolve these issues before leaving a review, which clearly he wasn’t interested in making right. He will happily take your money and then leave you high and dry, he is a scam artist. ….. I originally wrote this review back in January. It is now march. Not even 24 hours after posting my review, Nick was reaching out to me claiming that he was going to fix my graphics kit and send it to me with in 2 weeks. And I’m the moron who fell for his empty promises once again. Ironic that as soon as I post a review bringing his terrible antics and practices to light, he magically finds time to deal with me. Well as you can guess that was 2 months ago and over reached out to him on multiple occasions. All while he created one excuse after another. Deep down I knew I was never going to see a resolution. The ONLY thing Nick Painchuad can do quickly and efficiently is run his mouth. Please do not waste your time, money and stress on this guy, you will regret it.

Great at designing kits, but once Nick has your money he couldn’t care less about you. Several of my friends have had comparable or worse experiences. I paid a local company to professionally install my kit. They said it was arguably the most difficult install they have ever done. Some pieces were missing, some were printed the wrong color, some were stuck to the box it was shipped in. brought these issues to Nick’s attention in September of 2022 and was assured the correct pieces would be printed and shipped. I followed up a month later, he apologized and said he would get to it that week. 5 months later still nothing. Nick says he’s been “focusing on bigger things”, but will get to it by the end of the month. He’s been posting videos of other jetski kits being printed but won’t respond to my emails anymore. I will update this if/when he finds time between taking new orders to address his mistakes. Update: After I left the above review on Feb 17, Nick called me begging and pleading to get the review taken down. I was promised up and down that he would send out corrected kits for two of my friends and I. Deadlines came and went. Unfortunately, he made empty promises just to get the reviews taken down as I had suspected.