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Find a Location

New England Buildings has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • New England Buildings

      null Cromwell, CT 06416-1561

    • New England Buildings

      68 Princeton street Manchester, CT 06042

    Business ProfileforNew England Buildings

    Sheds
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    New England Buildings has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • New England Buildings

        null Cromwell, CT 06416-1561

      • New England Buildings

        68 Princeton street Manchester, CT 06042

      Location of This Business
      Cromwell, CT 06416-1561
      BBB File Opened:
      9/15/2023
      Years in Business:
      3
      Business Started:
      1/1/2021
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. William L. Willard, Owner
      Contact Information

      Principal

      • Mr. William L. Willard, Owner

      Customer Contact

      • Mr. William L. Willard, Owner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/24/2023

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      I was referred to Bill W***** at New England Buildings on August 7th, 2023 I had texted him sent pictures and address on Aug 8, 2023 during our phone conversation. We were scheduled for 8/14/23 and i offered to do it earlier and he texted 8/11/23. After some discussion about the distance which was 18 feet and texting he sent me the estimate #20220 and I texted per his request that I agreed on the terms and ****** him the deposit of $316.83 and purchased the 5 10*4's as requested and the pad was leveled. He showed up very late in the day approx. 3pm. After his attempt to move the shed with his flat bed, he stated that he would have to come back and for me to get permission from the neighbor to use their tree for a winch. I obtained their permission on 8.14.23 He stated he would call me and did on 8.16.23 and said he would get to me the that week and then changed it to the next week. On 8.18.23 i texted him that he was supposed to contact me to confirm that Tuesday was the day, he did not, i tried texting and calling on 8.21.23 to confirm and received at text on 8.22.23 stating hopefully tomorrow I asked him to please confirm with me later that night, he did not. I then texted him 8.22.23, 8.23.23,8.29.23, 9.7.23 and called 8.23 (2) 8.30 (2) and was sent to voicemail and could never leave one because his mailbox is always full. On 8.30.23 I requested a refund through Zelle and on 9.27.23 he did not respond. I also filed a dispute with my bank and they contacted his for a refund and never received a response. All screen shots attached, not only did he not comply with the contract he hasn't refunded my deposit and all of the metal framing is destroyed under my shed due to him not making the runners as described in the estimate. I had to pay another person $700 dollars to have the shed moved as well as purchase PVC for rolling. I would like a refund of my deposit as soon as possible. Thank you. If there is anything additional needed please advise. Thanks!

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Barb S

      1 star

      10/13/2023

      Be careful, they take deposits and don't follow thru. Mailbox always full so messages can't be left on their phones.

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