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Find a Location

Platinum Esthetics has 1 locations, listed below.

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    Business ProfileforPlatinum Esthetics

    Permanent Makeup

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1 Padanaram Rd Ste 149, Danbury, CT 06811-4890
    BBB File Opened:
    5/24/2022
    Business Incorporated:
    4/3/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Platinum Esthetics, LLC
    Business Management
    • Ms. Tiffany Aldea, Owner
    Contact Information

    Principal

    • Ms. Tiffany Aldea, Owner

    Customer Contact

    • Ms. Tiffany Aldea, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/24/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I am filing a complaint with Platinum Esthetics as well as ****** who I financed a class run by Platinum Esthetics. I have been trying to dispute charges with Platinum Esthetics through ****** since I started the course and saw how poorly the instructor was teaching us. The service offered was not fulfilled, the course was not thorough at all and I feel the training that was given was quick and not adequate enough for the skill I was paying to learn. I cannot apply any skill or use this to pursue a career which is what I was hoping to be able to do by taking this class, when I was not taught properly in the first place. I would like all charges disputed and not to be charged for a class that I was not taught properly as a resolution. On January 23,2022 and January 24,2022, I attended a 2 day course with Platinum Esthetics. The course amount was $2,800 which the business owner Tiffany A**** set me up to finance through ******. The advertisement she was promoting on her website was a 2 day course learning how to cosmetic tattoo, mainly focusing on Ombre/Powder brows and Lip Blushing. It also included a complimentary 30 day apprenticeship to bring in clients to practice what you learned. When I attended the course she didn't provide booklets to reference for either of the 2 classroom days. She was not prepared at all to teach a class, everything was rushed. I was surprised when she wanted us to practice on live people the next day after such a poorly instructed teaching. We only focused on eyebrows and we never covered lips. The second day I was shocked when she handed me a signed certificate stating I was certified in ombre/powder brows and lip blushing when 2 days is not enough time to be certified and comfortable in something. She sent us on our way and said everything going forward was basically up to us. When I tried to contact her to bring people in to learn she never got back to me and was very unprofessional. She wouldn't' answer or got back to me too late.
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