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ComplaintsforDanbury Fair Mall Management
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/19/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This place took advantage of my underage son who went there to buy a sweatshirt and they gave him the wrong size and over marked the price. We went there to try to exchange it and they refused and they never told my son he could not exchange the sweatshirt. The owner was extremely rude and never told my son he could not exchange or return the item. Also there is no sign that tells the buyers the store items are not returnable or exchangeable. This store should not be in business. They also target the teenage kids and for them to buy expensive items like sneakers and sweatshirts and then they don’t let them exchange or return them.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.