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Find a Location

Tunk City Revival has 1 locations, listed below.

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    Business ProfileforTunk City Revival

    Consignment Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    100 Main St, Danielson, CT 06239
    BBB File Opened:
    7/31/2023
    Business Management
    • Ms. Rena Masson, Owner
    Contact Information

    Principal

    • Ms. Rena Masson, Owner

    Customer Contact

    • Ms. Rena Masson, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I have been trying since Mid April to get my pottery returned to paid for from Tunk City where I left my work for sale on consignment.She agrees she owes me the money but has not come through, only gives excuses and delays. Here is a copy of our communications.4/15/22 Went to the store to pick up my work. Only 2 of 21 pottery pieces were able to be found at the store. **** and I looked for a half an hour. She found two pieces which I took home. I left my inventory list with **** and she said she would continue to look and would get back to me.4/22/23 I have not heard back from **** in a week so I sent her an email via her website address asking if she had located my pottery yet.************** ******************* 4/24/23 Text to phone. Have you had any luck finding My Pottery yet?Answer: I started looking , then got sidetracked but this week Ill finish the **** and also printed out my square reports to find a list of sales too ! 5/4/23 Do you have an update for me concerning my pottery? (Text to Renas phone)5/4/23 Renas reply: Yes havent forgotten about you ! Im just waiting on some funds to be deposited and then Ill ne ably to pay you out! My response: :Good. I look forward to hearing back from you.6/5/23 It has been a month. I have been patient. It seems reasonable to assume at this point you either dont want to or wont address this situation.So sorry , I didnt get back to you sooner, I wasnt avoiding you , but I was waiting for some funds to becomes available! After not hearing from You for honestly your items not only took a back burner , but I had lost track . Im working my summer job and dont have my list in front of me but I can sit down with it maybe Wednesday night or Thursday,6/28/23 - Me: Which Wednesday or Thursday were you referring to? No response.7/15/23 - It looks like I am still on the back burner and you are are not even bothering to make an effort to answer my messages. We are no further along in solving this issue than we were three months ago. I have been patient enough, and if working with you directly cant resolve this Issue I will have to start to look into other avenues of resolving it.Response: Sorry Ive been working at Residential Summer camp ! If you can either send Me a photo of the invoice or a email copy! Ill Be able to take care of payment ! So sorry for the inconvenience and delayed responses ! Our communication has been lacked so sorry about that , my mon had been running the shop Since May and we had some stuff come up No excuses just life ! Ill be happy to make time to resolve this issue ! I will be at the shop Next Saturday
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    Customer Reviews

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