Business ProfileforLaurel Road Bank

My account was suspended and closed without notification. I opened an account about 7 months ago because of a bonus offer promotion for a checking account. They rewarded $20 per month as long as you have a $2500 monthly direct deposit. The way they avoided paying the reward every month was by shifting the direct deposit date. For example, January pay would be deposited on 1 Jan, and February pay would be deposited on 30 Jan. They do this so they can avoid paying the bonus for February. This is a business practice that shows a lack of integrity with this institution. I also opened a saving account because they were offering 5% APY. I never had an issue with the savings account. When i attempted to login online to view my account balance before payday, i received an error message saying "my account is suspected pending investigation". When i called to inquire, no one would give me a reason. I was only told to call back in 10 days for an update. Keep in mind that I had an active $2500 direct deposit going to the checking account that i couldn't confirm. After 10 days, I called for a status update. I was told that my account was pending closure and I would receive an explanation in the mail along with a check for the amount of my balances. Since i don't have account access anymore, i can't confirm my account balances or access previous banking statements for accounting/taxes purposes. I recommend against using this bank as a primary banking institution. The $20 per month (sometimes) and 5% APY isn't worth the headache for me personally.