ComplaintsforGriffin Hospital
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Complaint Details
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Initial Complaint
10/25/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
went to my doctors office got there 15 mins early , checked in with the office manager. she forgot to check me in and they had me sitting there for 45 mins . If I did not get up to check why I was not called they would have not said anything . They refused to see me and told me to come back the next day ! That is not how healthcare works ! She needs to be fired !Business response
11/13/2023
Good Morning,
Thank you for providing your communication. To the extent the individual identified by the BBB is a patient of our practice, we will contact the individual directly.
Please do not hesitate to reach out with any questions.
Best,
Debbie
Debora H*******, MSOL
Assistant Vice President of Operations
******* ******* *********** **** ** ***** ****** ****** ** ***** ****** ***** ******** **** ***** ******** ********************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.