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          Additional Information

          MakeSafe CT TSRA LLC

          View full profile
          Location of This Business
          Derby, CT 06418-2110
          Email this Business
          BBB File Opened:
          11/4/2022
          Business Incorporated:
          1/25/2022
          Accredited Since:
          11/14/2022
          Type of Entity:
          Limited Liability Company (LLC)
          Alternate Business Name
          • MakeSafe
          Hours of Operation

          Primary

          M:
          Open 24 Hours
          T:
          Open 24 Hours
          W:
          Open 24 Hours
          Th:
          Open 24 Hours
          F:
          Open 24 Hours
          Sa:
          Open 24 Hours
          Su:
          Open 24 Hours
          Business Management
          • Mr. Michael Caruso, Owner
          Contact Information

          Principal

          • Mr. Michael Caruso, Owner

          Customer Contact

          • Mr. Michael Caruso, Owner
          Additional Contact Information

          Email Addresses

          Serving Area

          Connecticut

          • Albany County, NY
          • Barnstable County, MA
          • Berkshire County, MA
          • Bronx County, NY
          • Hampden County, MA
          • Hampshire County, MA
          • Hudson County, NJ
          • Kings County, NY
          • Middlesex County, MA
          • Nassau County, NY
          • New York County, NY
          • Plymouth County, MA
          • Putnam County, NY
          • Queens County, NY
          • Richmond County, NY
          • Rockland County, NY
          • Schenectady County, NY
          • Union County, NJ
          • Westchester County, NY
          • Worcester County, MA
          Service Type
          Products and Services
          Emergency Road Service, Roadside Assistance, Traffic Control, Traffic Incident Management
          Payment Methods
          • MakeSafe CT TSRA LLC accepts Credit, debit, check, EFT, CashApp, Venmo.
          Refund and Exchange Policy
          • MakeSafe TRSA LLC is 24/7 on call. Additional fees may be included at the time of a quote as well as additional fees may be required at the time of service.
            • These fees may be, but are not limited to: additional labor fees for extended maintenance issues; damaged lug nut or missing tire key / tire lock extraction fee; wait time fee after the first 10 minutes on scene; overnight fees for the hours between 6pm and 6am; inclement weather fee; highway service fee; toll fees; credit/debit card processing fees.
            Since MakeSafe TRSA operates on call roadside assistance service, their cancellation and refund policy is as follows: 
            A customer calling and requesting service automatically agrees to the following terms of service by MakeSafe TRSA.
            • If a customer wants to cancel an on demand service for any reason without occurring the service charge, a cancellation request must be made within the first 10 minutes after service was set up.
            • Any canceled service request with the service technician still not having arrived and after the first 10 minutes and is within the estimated time of arrival plus 15 minutes, it is subject to a 50% charge of the quoted service.
            • If a customer wants to cancel after the estimated time of arrival plus 15 minutes has expired no charges or fees will be applied.
            • If a service provider has arrived and attempted service but can not complete due to additional circumstances, the full service charge will be applied.
            • MakeSafe TRSA does not provide refunds of any completed service. Any parts or equipment sold by MakeSafe TRSA is subject to manufacturer warranties only and are not returnable after the time of sale.
            • If any damage or issues occurs from a jump start, battery install, or lockout service, a claim must be submitted within 250 miles of the odometer reading at the time of service or 60 days (which ever occurs first). If any damage or issues occurs from a tire change, fuel delivery, or winch out, a claim must be submitted within 100 miles of the odometer reading at the time of service or 60 days (which ever occurs first).
          Social Media

          Contact Information

          Derby, CT 06418-2110

          Visit Website
          Email this Business
          (203) 450-6578

          Business hours

          Open 24 Hours
          Business Hours
          Open 24 Hours
          Open 24 Hours
          Open 24 Hours
          Open 24 Hours
          Open 24 Hours
          Open 24 Hours
          Open 24 Hours

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          Get a Quote

          Accreditation

          BBB accredited business

          Accredited Since: 11/14/2022

          BBB Rating

          A

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

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