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Find a Location

Earthlight Technologies, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforEarthlight Technologies, LLC

    Solar Energy Design
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.83/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/13/2017

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Earthlight Technologies, LLC is a solar and energy efficiency contractor working with residential, commercial and industrial clients. 

    Business Details

    This is a multi-location business.

    Find a Location

    Earthlight Technologies, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      128 West Rd, Ellington, CT 06029-3723
      BBB File Opened:
      12/30/2010
      Years in Business:
      16
      Business Started:
      1/1/2008
      Business Incorporated:
      1/27/2010
      Accredited Since:
      2/13/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Sam Schneider, Owner
      Additional Contact Information

      Fax Numbers

      • (860) 871-9439
        Primary Fax

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/05/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      In May of 2023 we signed a solar rental lease with Earthlight Technologies. Earthlight's team of engineers performed the necessary inspections and certified that our roof was safe for solar. The panels were installed late November/early December of 2023. On the evening of January 31, 2024 we spotted a leak in our roof over the garage that lead to the discovery of water coming through at multiple places in our roof. On February 1, 2024 we called Earthlight Technologies to discuss the issue and they sent a crew to inspect our roof. Upon inspection, they put silicone around a bracket they thought could be a potential issue. The field crew informed us they would share all photos with their manager, who we could expect to hear from later that day. When the manager called us, we learned he was not given all of the photos that the field crew took. February 2, 2024 the manager discussed more with the field crew. After those discussions, Earthlight Technologies agrees that there is a leak in our roof, but told us that they are not responsible for the damage to the roof because there was visible water damage before the solar was installed, which they claim is evident from the May 2023 phots their engineers took. Earthlight claims solar should never have been put on our roof, yet multiple engineers inspected our roof and continued to move forward with the project. Earthlight is not willing to pay for the cost to repair/replace our roof. The only compensation they were willing to give is to cover the cost to remove and reinstall the solar panels. While the solar panels were installed a few months ago, they have yet to be turned on and we have not made any payments to Earthlight Technologies. We have uploaded the lease agreement we signed, but Earthlight is not being cooperative in handing over pictures and reports from the several inspections that were completed.
      Read More

      Customer Reviews

      23 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Don S

      5 stars

      10/06/2023

      Earthlight is an amazing company. When we selected Earthlight to install the #1 rated Sunpower Solar system, we got a gem. Every step along the path from initial consultation to system design to installation to turning on the power was excellent and flawless. Earthlight professionals explained everything in courteous, clear, and common sense language. As recent customers we are anxious to realize the maximum benefits from our new energy source.

      Earthlight Technologies, LLC Response

      10/10/2023

      Hi **** Thank you for this great review! We are happy to hear you had a great experience with Earthlight. We are very lucky to have such a great team. When explaining the solar process, we like our customers to be knowledgeable as well when it comes their solar project, NO jargon here. We hope you enjoy your system to the fullest. We appreciate you and you feedback.

      Local BBB

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