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Find a Location

Paul Miller Nissan LLC has 1 locations, listed below.

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    Business ProfileforPaul Miller Nissan LLC

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Paul Miller Nissan offers new and used automobile sales, parts and service.

    Business Details

    Location of This Business
    930 Kings Hwy E, Fairfield, CT 06825-5420
    BBB File Opened:
    3/6/1996
    Years in Business:
    30
    Business Started:
    5/3/1994
    Business Incorporated:
    1/29/1987
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Miller Nissan
    Business Management
    • Mr. Paul S. Miller, Owner, CEO
    • Mr. Kyle Miller, Service Director
    Contact Information

    Principal

    • Mr. Kyle Miller, Service Director

    Customer Contact

    • Mr. Kyle Miller, Service Director
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Good Morning, Attached is the email I sent to Mr. Paul M****** on May 12, 2022 explaining my situation, I just received a call today from him regarding the email and he was as worse as his service manager, I wasn’t able to get a word in. I have not had the car a year and I’m having to replace the axels on my car there excuse is they don’t work on foreign cars, and if that’s the case they should not be selling them on there lot, I want to be refunding for what I have to pay to get my car fixed, if I purchase my car off there lot they should have been able to tell me what was wrong with it.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Audrey R.

    1 star

    11/09/2022

    I have taken my car to Paul miller Nissan a few times already and every time they work on my car something isn’t done right, 1st I’ve gotten my transmission done then I had to take it back. Spent almost 10,000 for them just to miss diagnose the car then take it because it was over heating and they replaced the radiator (they missed diagnosed) they 2 days later I was driving on the highway and my steering wheel locked on me so they had to get a tow truck and towed it and come to find out it was the water pump. So now after all that I take my car back and tell them that something is wrong because every time I drive now the water pump is making a noise and when I do the manager told me to get off of his business and to never come back so now I’m stuck with a car that needs to be fixed but I can’t because I’ve already paid them. This has to be fixed . Oh and to add now me and my partner is banned from that business. So how am I supposed to get my car fix ? Ive already paid them why should I go to a different business if THEY have my payment?

    Paul Miller Nissan LLC Response

    11/10/2022

    We went above and beyond to fix the customers vehicle. Including thousands of dollars in free service and towing. The customer had become threatening to our staff and the police were called. The customer has been asked not to return to our facility by the local police department.

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

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