ComplaintsforUltimate Nutrition, Inc.
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Complaint Details
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Initial Complaint
11/13/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This business is selling ************ (much cheaper product) mislabeled as **** *****. This is potentially dangerous because it can unknowingly send diabetics into shock. **** ***** is popular among diabetics because it's a very slow digesting complex carb, whereas ************ has an insanely high GI index which can be fatal to diabetics. There is currently a worldwide shortage of **** ***** due to droughts and the war in *******, and there are no other sellers of this product. They are exploiting the vacuum for personal gain with a counterfeit product. If you require proof, just let me know. I'd be more than happy to assist. I have several unopened containers.Initial Complaint
11/17/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased 2 containers of ******* ****** from Ultimate Nutrition (UN) several months ago. I have left messages with UN and they don't return them. I can't even get a person to talk to there because it goes to VM. During the shipment, it appears *** Ground damaged one of the containers in the box containing the product. One of the container's bottom was cracked and powder was all over the inside of the box. I filed a report with *** and they claim to have emailed UN and they haven't responded to them either. The damaged container has a value of about $98.Initial Complaint
05/19/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order (#*****) for 2 (300 gm) bottles of creatine monohydrate from Ultimate Nutrition on 5/4/22. Today is 5/17/22 and I have not received the product or any communication for Ultimate Nutrition. I have called them 4 times and left a message each time. I have also sent an email on 5/13/22 to which I have received no response even though their website says you will receive a response in 24 to 48 hours. They list 2 different phone numbers ###-###-#### and ###-###-####. I would like my items delivered immediately or a refund.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.