Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Veterans Advantage, PBC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforVeterans Advantage, PBC

    Veterans Organization
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.74/5stars

    Average of 88 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/10/2001

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Veterans Advantage, Inc. offers a savings program for veterans and active duty members of the US Armed Forces.  Family members may enroll for Veterans Advantage benefits if they are the spouse, father, mother, brother, sister, son or daughter of the service member, whether living or deceased.

    Business Details

    Location of This Business
    PO Box 4131, Greenwich, CT 06831-0403
    BBB File Opened:
    5/10/2001
    Years in Business:
    24
    Business Started:
    3/10/2000
    Business Incorporated:
    3/10/2000
    Accredited Since:
    5/10/2001
    Type of Entity:
    Corporation
    Alternate Business Name
    • Veterans Advantage, Inc.
    Business Management
    • Mr. H. Scott Higgins, CEO
    • Ms. Rebecca Martin, Administrative Manager
    • Mr. Roy Asfar, Vice President of Marketing
    Contact Information

    Principal

    • Mr. H. Scott Higgins, CEO

    Customer Contact

    • Ms. Rebecca Martin, Administrative Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    26 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/03/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    the incedent occured 05/31/2024 at 11:45pm. i tried to subscribe to ******** + and kept having brain issues with understanding what and why regarding the charges for differant coverages. i didnt notice it at first but every time id back up to review what was included my checkout ballance kept doubling. 2 days ago the total subscrition special totalled $25 which included my military card benefits plus $4.95 processing fee and my 4 family members. i didnt have that much in my bank so i had to wait and get moe into my bank. then tonight i tried to add the travel insurance but the 1st time it wanted $4.95 processing fee plus $4.95 for each member (5) plus $39.95 for the travel. i didnt add the correct email so i went back to fix it the fees changed to $39.95 per covered person and continued like this. so basiclly it started at $25 then $56 then $76 then $104 then $ 175 then $215 then $279. so i ******* the ******** and discovered it was a scam and many others had the same issues or very similar. i then noticed their claim that the bbb rating for them was A+. idk how that happened when their approval rating is only 1.71. lol hmmm
    Read More

    Customer Reviews

    88 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Frances M

    1 star

    08/06/2024

    It's a scam!!!!! Nobody's heard of it when you try to get a discount. Wasted hours online and going to ******* stores.I still couldn't get anywhere. I called asking for a refund and they said there are no refunds. Don't get involved with this.It's a waste of time. .I'm not giving it any stars Had to leave one star or could not get this published.

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.