Customer ReviewsforStone & Mason Design LLC

Do NOT hire this company! Stone & Mason Design, LLC and owner, Jim Rapuano, (aka James Michael Rapuano). Worst experience ever!!! Jim’s a smooth talker, “nice guy”, until he’s not. He piece mealed our projects for more than 8 months and then he demands we wait a full year for him to come back and fix the ridiculous mess he left us with. Short version, we paid him to cap our precasted front stairs w/ Blue stone & stack stone on the sides, a front walkway & a back patio. After the fact, we find out that the front stairs & walkway were not done to code. He capped the front stairs but left no drip edge. He did not know basic math and dug the walkway 2 1/2” too deep causing the first step into the house to be 10 1/2” and the remaining stairs varying heights. He didn’t know the building code for stair rise is 7 1/2” and be consistent throughout. After 3 attempts the walkway treads are still a hazard. He did not seal the back patio and it has lost all color. It was sloppily done w/ concrete popping up like little peaks and lines that don’t match up. Neither front nor back was pitched properly and now the “free” retaining wall, that we didn’t want, is falling down along with his “drain” to nowhere! ALL this has to be ripped out and redone! HE ADMITS THIS! But blames me! His explanation of events is laughable. And he has an excuse for everything! Contractors we have had out to the house just shake their heads and say it cannot be repaired. Not only is it a terrible eyesore it’s a tripping hazard & liability. Jim has been given every opportunity to remedy the situation, including to rip it all out & go away and we would release him! Unfortunately, he refuses to accept responsibility and we have been forced to hire an attorney. More unfortunate, looks like this isn’t Jim’s first rodeo. Do your research he is definitely not a nice guy! Recent update…Another of Jim’s victims just found me on the CT Judicial website and reached out to me with his own horror story!?!?!

Jim and his team did a beautiful job removing our decaying wood retaining wall and replacing it with a gorgeous stone wall. They arrived on time each day and even worked into the night some days (we have spotlights). They did a great job cleaning up after the job was done. Can't wait to have them do more work for us.