![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforDivorce Papers Online
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/26/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I called the ************ County Courthouse about how to obtain a no contest divorce. I was told to go on the county website and fill out the forms. I went on the site to forms. I filled out the form and it asked for a payment of $139.00. I paid it and tried to print out the forms. When checking my bank account, I saw the charge said ***************. I looked up the site and it’s a divorce business out of Austin, Texas. I called them and the are not related to the ************ county courthouse but they came up on the site. I was under the impression that I was filling out the correct ** forms at the courthouse. I talked to Erin, a manager, and she told me they could only refund half of the fee because I filled out the paperwork. Again I was on the ************ county courthouse site.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.