ComplaintsforQuality Used Tires
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Complaint Details
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Initial Complaint
05/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
May 10, 2022 between 4:30 to 5 pm. I arrived at the business in hopes of finding a new identical tire for my ******. One of the workers tell me to pull into the driveway so they can look at my tire, he takes the tire off, and finds a nail in the middle of my tire. The manager comes back out to tell me that I’ll need a new tire and it will be 75 dollars for it. I pay for it and he changes the tire I go home and don’t drive for the rest of day. That Saturday night I start to notice that I’m drifting to right, and my back axle is shaking when I stop. I go back to the to the shop on Wednesday because I noticed that he put a tire that wasn’t identical to the rest of the set. Now any tire expert knows that you’re not supposed to do that because that can damage the vehicle and cause accidents, the manager didn’t know that until I informed him on what he did. The manager told me that I would have to buy another tire from him to change it so that my rear wheel drive car will not slip and slide over the road which isn’t fair if you took my money the first time and didn’t inform me. Now I probably have to spend 1,200 to fix everything that this business messed up and I don’t find that fair if they would have given me the g force tire
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.