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Find a Location

Whitey's, Inc. has 1 locations, listed below.

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    Business ProfileforWhitey's, Inc.

    Towing Company

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Whitney's, Inc. offers towing services for local property owners / management, Hartford Police Department, State Police Department and individual vehicle owners.

    Business Details

    Location of This Business
    305 West Service Road, Hartford, CT 06120-1207
    BBB File Opened:
    3/4/2002
    Years in Business:
    45
    Business Started:
    11/22/1978
    Business Incorporated:
    11/22/1978
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Whitey's Towing
    Business Management
    • Mr. James A. Russo Jr., President
    • Ms. Susanne Morsbach, Vice President
    • Ms. Renae DiStacio, Assistant Manager
    Contact Information

    Principal

    • Mr. James A. Russo Jr., President

    Customer Contact

    • Ms. Renae DiStacio, Assistant Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/19/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    My car was towed from my parking lot which I pay $30 a month for parking. ******* ridiculous . I called Whiteys to get my car and they had the nerves to say they couldn’t see my parking pass. I’ve been parking at my building for the longest and I’m the only one with a white car. I know for a fact my parking pass is on my mirror in the car where he can see it. I called my apartment building company and she called them to bring the car back. He then proceeded to say oh I still can’t see the parking pass. I decided I’m not gonna keep going back and forth because I need my car. I called to ask how much it was and this was at 4:57 pm. He told me $156.72. I went down there to pay for my car and he then proceeded to say $202.52 so I said how is it $202??? He gonna say it’s $50 extra after 4:30. He never stated that on the phone when I called him at 4:57. These people are money hungry, fraudulent people. I’m definitely going to have them get looked into. Ridiculous . They need to get shut down
    Read More

    Customer Reviews

    0 Customer Reviews

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