ComplaintsforMy Business Assistant
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/22/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered their product by mistake. My credit card was charged, and then stolen. I contacted them for a complete refund the next day (they have a 30 day refund policy) I have email traffic of several emails showing that I asked for my money back and for the product to be cancelled. They did not respond nor refund me. They have a phone number listed but all it says is that they have higher than usual business contact by email. They made the letter look very official. My company had already established a LLC, I didn't m=need them to confirm it, I already had my lawyer do it for me. Thats who's listed on the papers they sent me to "file " my LLC, not their company but MY lawyer. It's a scam big time and I figured that out the next day after I placed the order. I would like my money vback.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.