Business ProfileforColumbia Dental, P.C.

In June of 2023, a nodule appeared on my lip. I consulted my dentist and insurance advice nurse and was told to see an oral surgeon immediately as it could be cancerous. I set up an appointment with an in-network oral surgeon for a biopsy on 6/13/23. After waiting almost 2 hours past my appointment time, I saw Dr, H**** who spent less than 5 minutes with me and told me to come back if there was no change to the nodule. When I went for a second appointment a month later they asked for over $800 out of pocket before I could see the doctor so I left without seeing the doctor. However, I was charged $53 for the first appointment which they coded as a dental exam, which my insurance would not pay since I had already had a dental exam that year. I told them it should be coded as a Medical exam not a Dental exam and resubmitted. I saw a different oral surgeon in the meantime, was treated and insurance paid as a Medical procedure. I spoke to a Columbia Dental billing representative about a 2 months ago and was told they would talk to the doctor and call me back. They never did contact me. After my most recent invoice, over a 2 week timeframe, I called them 3 times during business hours at ###-###-#### and after waiting over 15 minutes each time, I left call back messages. They are not responding to my calls or correcting the issue.