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          Orangetheory Fitness Manchester has 1 locations, listed below.

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            Business ProfileOrangetheory Fitness Manchester

            Fitness Center

            Contact Information

            1500 Pleasant Valley Rd Ste B

            Manchester, CT 06042-8759

            Visit Website
            (860) 438-6390

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            1500 Pleasant Valley Rd Ste B, Manchester, CT 06042-8759
            BBB File Opened:
            12/16/2019
            Years in Business:
            5
            Business Started:
            10/31/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Business Management
            • Mr. Lou Grimaldi, Manager
            Contact Information

            Principal

            • Mr. Lou Grimaldi, Manager

            Customer Contact

            • Mr. Lou Grimaldi, Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Need to get in shape? BBB has tips for joining a gym

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/22/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            I had a monthly membership with orange theory that I placed on freeze over a year ago due to covid. When I placed my account on freeze, I had already paid my monthly dues for the upcoming month, which was about $170. I was told by the previous studio manager via email that my first month back at the gym once my account was taken off freeze would be paid for, as I was already billed the cost for that month when I froze my account. I have since decided not to re-activate my account and have had multiple email discussions with the new manager regarding a refund for the month I paid for that will no longer be using. The new manager has responded to the portions of my emails about me canceling my account, but still has not addressed how I will receive my refund. I have emailed multiple times inquiring about my refund and it has now been about two months since my last email and I have not received any type of response or the refund itself.
            Read More

            Customer Reviews

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            Local BBB

            BBB Serving Connecticut

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