ComplaintsforChimneys Are US
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Complaint Details
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Initial Complaint
04/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Their stated address is a fake address. They repaired my chimney after a chimney fire. Water began leaking into the house soon afterward. I had to email and make multiple calls. They didn't respond. I drove to their address listed on their website. There is no Chimneys Are Us at that location. I then called and threatened to file a complaint with the ********** ** ******** **********. They sent a crew a few days later. The next rain and the leak was worse. I called another contractor to go on the roof and check things out. The contractor found multiple cracks in the sealant applied. The new contractor charged my $213 to apply more sealant.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.