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Complaint Details
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Initial Complaint
09/21/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
This is an incredibly shady business! Their auto renewing contract is ridiculous. They are required by law to send out notifications that said "auto renewing" contracts would be renewing soon, but they do not. Our original 6 month contact was dated 6/22 (which we fulfilled), they then proceeded to renew our contract automatically without any notification (written or electronic) which they are required to do under ******* ******* ******** After multiple emails with their company they are refusing to cancel our subscription... Don't do business with this company! There are better text platforms you can use that won't try to lock you in with these shady practices...Business response
01/11/2024
Hello, can you please provide us the name of your business
Initial Complaint
02/07/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
We signed up for a text advertising program with the company representative Dennis O**** on April 6, 2021. It was to run for 7 months and end. The company continues to bill me and will not refund me for unused advertising. I quit using there advertising last fall. On the contract it clearly states that this ends after 7 months. I am requesting a refund of $109 x 5 months of overcharges totaling $545.00.
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Contact Information
612 Wheelers Farms Rd
Milford, CT 06461-1673
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Get a QuoteCustomer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.