Business ProfileforCT Discount Muffler & Brake of Monroe LLC

Our 2005 ***** ****** went into the shop mid July of 2023, for a complete Fuel kit replacement containing the new parts of a 1) Fuel Pump 2) New canister 3) New gas lines 4) New neck 5) New straps to hold gastank. This was to be done due to the fact the truck has 2 vapor leaks above gas tank. It will not pass emissions. These parts were order fin March of 2023 and were on back order until june 2023, company also shut down for awhile according to merchanic (JR- MGR) of the shop. We only deal with him its a 1 man shop. We put a deposit of $ 500.00 for the parts and the labor was $ 300.00. The truck went into the shop with the engine light on and the proper codes for the problem, We told JR to save us all the old parts, which he did not he said he threw them away. When we got the truck back 3 days later we were driving it home and the engine light came on, we called Jr and told him the light was on. We brought the truck to the emission place located in ******* **. IT failed due to the vapor leak. We called Jr. Again and his boss about problem, big fight Jr, is refusing to sign the paper work for *** emissions stating that we worked on the truck.. We have now brought the truck to a new station to be fixed and was told by the owner and merchanic there are no new parts in the truck at all, and to change the the fuel pump the gas tank needs to be taken down there was no indication of that being done. Due to the rust on the ring on top of the gas tank, if you take it down, you may not being able to reuse the tank, therefore we had to purchase a new tank and all the parts over again. A police report has been filed with the ****** police dept. In closing we are asking for a full $ 840.00 refund this includes the 2xs fr emission test