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ComplaintsforGroovy Groomsmen Gifts
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/17/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Was deceived by pictured items in a gift set I ordered. Did not recieve what is pictured, recieved a different gift box, as well as a different brand of knife. Attempted to contact them and was told we're sorry you didn't see the note at the very end of the listing that says we don't actually have these boxes anymore and will give you a different one.....my wording not thiers. No attempt to correct the problem was offered or resolution given.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.