ComplaintsforChandler Co
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/30/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Roof issues; Michael C******* has promised for 6 months since his workers completed the roof work. He has continuously has said thru phone calls that he would be over within a few days. Two years ago he finally came by & put roofing tar around the skylight window which had nothing to do with the sags spots.. Our problems is sagging spots in the roof. His workers just flipped the plywood instead of replacing then put new shingles over it. The sag spots have gotten softer due the dampness in the plywood. Another issue which he said he would correct was that new drip edge was put over old so that when trying to replace the rain gutters they had to be cut in order to remove them due to the fact the drip edge not removed was holding the rain gutters in place. He also mentioned to myself & my boyfriend that he had to release his workers because of drinking. This past spring we repainted the living room ceiling & walls & since a new spot has shown up in the ceiling. He has also said that he was here on occasions without anyone here & going up on the roof without knowledge of same. If he had been up on the roof why hadn't he texted me or called to talk with us about it. .
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.