ComplaintsforLopez & Daughter Painting and Cleaning Services LLC
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Complaint Details
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Initial Complaint
08/10/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Lopez and daughter start a bathroom remodeling job for me they where supposed start the job in mid July but said they couldn't do it til Aug 7 they came on Aug 7 did the demo work for 2 hrs then left next day Aug 8 they came to sheet rock and compound was there for about 6 hrs then left they install the flooring and sheet rock incorrectly will have to hire another company to fix the sheet rock I paid for and the flooring I paid for and hire another company to do it they damaged my molding and walls in other part of my house they said they could install electric and plumbing but have no license to do it either so I have to hire a plumber and electrician now freddy the owner said he was license and even showed me his license which is not for plumbing or electrical he fraud me with fake license I paid him 1550 he gave back 775 I belive I should get a full refund I paid all the material and his guy only work 7 hrs or so and caused over 1000 dollars in damaged to my home and in lost material and timeBusiness response
08/12/2023
Good afternoon. I am sorry there are people like you because in this business there are a lot of kinds of people. Good and bad. And you are one of the bad. Because everything you are saying is absolutely false. I cancelled the contract because you wanted us to do things that were not stated in the contract whatsoever. And we denied to do it. Which where you kept insisting and our company cannot to anything’s that is not in the contract so I, myself, cancelled the contract which where you agreed with and signed as well and here is the proof. I did the demo, bought the material, placed new sheet rock walls, made the popcorn ceiling flat, placed flooring, and you only gave me $1,550. And I still gave you half of those $1,550 to not have any problems. I am sorry to have found a person like you. So here is the proof…Customer response
08/14/2023
They installed the floor wrong they drop things inside the hole where the toilet is had to get thst un cloged they didn't finish anything thing and I paid for the sheet rock and supplies the flooring cost me 250 dollars and I have to have a contractor redo it they did it wrong the sheet rock need to be redone and they drilled into a pipe to
Customer response
08/14/2023
Complaint: ********
I am rejecting this response because:
Sincerely,
***** *********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.