ComplaintsforInterstate Paving LLC
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Complaint Details
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Initial Complaint
07/23/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I hired Paul from interstate paving, *** *****, *********** for him to redo my driveway and walkway according to my contract, this was not done what we agreed on per our contract. I did pay him in full. I never signed the acceptance proposal due to hospitalization, but when I got out the hospital, what I had agreed on in the contract was not done correctly. There were bumps in the driveway, dips chips, and which is collecting water when it rains due to not being pitched right it does not drain properly. He stated he would put dirt and grass in the backyard from digging up the old driveway, but instead he put a whole bunch of stones and rocks that had dug up which ruined my grass and left a dangerous hill. I had to hire someone immediately to level my backyard off had to have it reseeded, which they are still working on. I called him and text him numerous times. He has not returned my calls on June and stating he would he would be out to redo the driveway and walkway and make everything right and he would keep his promise as of July 22. Paul has not returned any calls or texts from me and my driveway and walkway is still a mess. Paul asked to be notified when the dumpster in the backyard would be being removed I told him on Monday, July 15. He said he would be out no later than 48 hours after that date, he still has not responded or came out. Paul was also contacted by an associate of mine and he left a disturbing nasty message at 1:30 AM on July 12 and he also left me a disturbing text on July 11 at 10:30 PM at night which made me want to ask for my money back I’m very upset and disturbed by his lack of respect and professionalism. I hope you take appropriate actions and help me solve this so I can hire a professionalInitial Complaint
09/02/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Estimate was given on 08/05/2022 for exactly what I wanted done. Hired to start job on Mon. 08/08/2022 for $15,000.00 Came with broken down excavator that stalling and the demolition bucket was broke in half. Major cause for lost time.Because of this many short cuts seemed to be taken. NONE of the main reasons for having this work done. My requests were to remove all layers of old asphalt even with cellar windows and cellar hatch doors. ( plus some other things ) One major reason was a 10 x 10 foot 3 inch sink hole in the middle of the yard. ( NOW I HAVE A LAKE ) Will send pictures if requested so you can have a better idea.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.