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Find a Location

EB Carports & Metal Structures Inc. has 1 locations, listed below.

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    Business ProfileforEB Carports & Metal Structures Inc.

    Carport

    Current Alerts For This Business

    Alert:
    Information involving EB Carports & Metal Structures' advertising is included in this BBB Business Profile.

    Additional business information

    Advertising Review:
    In December 2021, BBB contacted EB Carports & Metal Structures regarding its advertising.

    Connecticut state law requires that every contractor include his/her Home Improvement Contractor (HIC) Registration number on all advertising in all media, including business documents, social media, etc.  BBB suggested that the business add its HIC# to its websites and all of its advertising to become compliant with Connecticut State Law, but did not receive a reply.
     
    See all additional business information

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    357 Alumni Rd, Newington, CT 06111-1867
    BBB File Opened:
    11/13/2020
    Business Incorporated:
    8/14/2017
    Type of Entity:
    Corporation
    Business Management
    • Ms. Angelica Ortega, Owner
    Contact Information

    Principal

    • Ms. Angelica Ortega, Owner

    Customer Contact

    • Ms. Angelica Ortega, Owner

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/30/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I had E B Carports erect a steel building in early 2023. The roll up garage door was never correct. It opened hard and was not square to the building and floor. The bottom of the door has a 1” gap on one side when closed. I have worked patiently with them for the last 6!months to get this fixed. Many empty promises and the door remains the same.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Moak D

    5 stars

    10/17/2023

    .I just wanted to say how pleased we are with our new garage. When I started to do my research I was a little worried about some of the reviews from customers. But once I talked to Ron of ****** **** who is the local dealer I felt more relaxed and I chose to go with them and your company and apparently, I chose the right one. The process was 99% flawless. There was one small issue when the installers came and that was with the roof color I chose evergreen roofing and when the building got packed onto the trailer someone loaded brown for the ridge vent and not green. However, once the installing contractor found that he reinsured me that it would be handled ASAP and it was they did the framework and started the walls that night he drove back to Conn and got the green ridge vent and the next day they finished my building.    I think I owe Rebecca for most of that. If I had a question you were there to answer it, I felt I knew exactly what to expect and when it was going to happen. The construction crew did a fantastic job and the garage looks great. So I want to thank everyone at E B Carports for my new garage. We just think it’s great and it's been up for over a year and I'm loving it and 100% satisfied with it.  Wish I could say the same for the contractor who did the site work.

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