Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Brothers Paving LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBrothers Paving LLC

    Paving Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Niantic, CT 06357-2118
    BBB File Opened:
    8/3/2022
    Business Incorporated:
    6/10/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Chelsea L. Mikan, Member
    Contact Information

    Principal

    • Ms. Chelsea L. Mikan, Member

    Customer Contact

    • Ms. Chelsea L. Mikan, Member

    Industry Tip

    BBB Tip: Hiring an asphalt paving company

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/26/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    In Nov 2022, I contracted brothers to redo my driveway in ********** *** At first, they seemed professional and experienced. They said they were in business for three generations. Everything was great until they actually did the job. I was not 100% happy with the job. It was a big paving job and my driveway had 3 passive patches -- all with different textures. He said that was normal, but it is not. For $14,000, I expected a clean, smooth driveway. After much back and forth, he redid it. On 11/14 I received a contract for the last $4,000 I had to pay him. In this contract, it says that he was going to paint the last line on driveway for the cars (white stripe), and remove a very large boulder that he said he found in the ground while he was preparing to pave. He left it on the sidewalk when he completed the paving. On 11/21 I followed up to see if he removed the rock. He said he was going to do it the next day when he gets his truck. The next day, on 11/22 I followed up and got no response. On 11/30 I asked him to please remove the rock. I was worried I would get a ticket. He said he would remove it by Saturday. On 12/6, I followed up, he said his truck is not done and he would have it by tomorrow. On 12/21 I checked in again, he said he had to borrow a trailer and he would get it done by tomorrow. I was very frustrated and called him multiple times, he did not pick up. Then he texted me and said it was not his boulder so he's removing it as a favor since he was no use for the rock, which is ridiculous. He just left this massive rock in front of my house after his job. He finally said, " I don't plan on leaving it I give my word". On 1/17 I reached out to tell him it's been another month and I'm still waiting for him to remove this from my house. He has not responded to my phone calls or text messages.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alan C

    1 star

    07/06/2024

    Brothers Paving agreed to widen my driveway and signed a contract to do so. A week later they asked for more money or they would walk. We agreed to give them more just to get the project done, and specified in the Work Order that no further increases would be permitted. A week later they demanded more money again. When we refused they walked. And then sent a lawyer’s letter demanding more money - even though they didn’t do the work we paid them for. And then they “reported” to the town. And they are not licensed in CT, where they did the work.

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.