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ComplaintsforDirect ADvantage
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/13/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I am receiving mailings from this business. I requested that I not be on their mailing list, but am still receiving them a year later. They were rude when contacted and now are not answering emails.Business response
08/08/2023
Hello,
Direct Advantage has no record of this address as ever being requested to be placed on our do not mail list. As a courtesy, I have placed this address on our list for *****. Please note, we do also print for other companies. We can not tell other companies who hire us for printing services where or where not to mail their advertisements. We do the best we can to make suggestions, however, the ultimate decision is our customers.
Customer response
08/08/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *****Initial Complaint
04/24/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I am continuing to receive mailings from DirectAdvantage even after contacting them multiple times and filing a previous BBB complaint. I want my address removed from their mailing list permently.Initial Complaint
08/08/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I requested that they remove me from their paper mailing list and they are refusing to reply or remove me. I am continuieing to receie their ads in the mailCustomer response
08/19/2022
Please close my complaint against Direct Advantage in *******. I have heard back from them
**** **** ***** ********* **********************
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.