![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforPerfect Landscaping LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/03/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
In December 2022, Anthony at "Perfect Landscaping" sent me a fraudulent bill with fraudulent charges, going back as far as December 2021, for "services" that he never rendered. I do not have any contract or agreement whatsoever with that individual, and he has never even entered my (gated) property for the entire time indicated in his fraudulent bill. This is illegal - he must cease and desist from sending fraudulent bills, and he must stay away from my property.Business response
02/07/2023
This is in response to the complaint filed by Mr. ********.
Mr. ******** became a customer of Perfect Landscaping in December of 2017. We have been on his property over 30 times throughout the last several years to provide service that he requested and paid for. We have provided various services over the last few years such as lawn maintenance, fertilizer, weed control and fall cleanups.
He has received bills monthly since 2017 which he has paid most bills except 4 invoices, which we have been trying to collect. Two invoices from 2021 and two invoices from 2022 are outstanding and will be sent to collections. The client always seemed happy with our service and has paid over 25 invoices for service rendered.
Sometime in May of 2022, the client became outraged that one of our employees put some grass clippings in his garbage and got into a verbal altercation with the owner, Anthony. The client called him foul names and stopped paying his bills with us.
His claims are completely false and we have the documentation to prove he has been a client since 2017 and requested our services over the last five years.
Sincerely,
Errica S******
Perfect Landscaping LLC
** ********* ***** ***** ****** ** ***** ************ ****** ** ************ ** ************ ** ****************************************
Customer response
02/12/2023
Complaint: ********
I am rejecting this response because:
Unfortunately this is not a response, but a nonsensical collection of lies. Mr. Anthony S****** – who owns and operates this less than Perfect Landscaping – tries to bill for services that were never provided in the first place.
These bills are fraudulent and this is a shake-down attempt, which should result in a demotion and rating loss with the Better Business Bureau.
For all the period of time indicated in these fraudulent bills, from the winter of 2021 throughout the year 2022, these individuals have never set foot on my gated property.
There are hundreds of landscapers in Connecticut and it’s difficult to stay in business when the service is terrible and the practice is corrupt and dishonest, so I've used a different one for all the time frame indicated in these fraudulent bills.
Furthermore, Mr. Anthony S****** has illegally called me several times on my cell phone, threatening me and making lewd and racist comments against me as an ******* ******** woman with ******* ***.
There are very few African women with a business in Connecticut, and apparently this racist scammer seems to think that he can intimidate me with his racist slurs and threats.
Let’s disabuse him of this mistaken notion. This must stop now or I’ll be only too glad to contact the ***** ** *********** ********** ** ******** **********, and to file a Criminal Complaint with the *** ***** ****** and the Attorney General’s Office.
To warn other innocent and unsuspecting people, I can and will document this scam on ****** *******, where I’m a Level 6 Guide and my detailed ******* have over 2 million views.
And please – collection agencies deal with credit card debt, student loans, medical bills and mortgages; they don’t deal with this type of private “business,” since, as in this case, any racist scammer can produce fake and fraudulent bills in an attempt to shake down African women. That's just another pathetic, stupid lie.
Producing fraudulent bills is the quickest and surest way to destroy your own business.
Sincerely,
***** ** ****** *****
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.