Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Retail Shoes

The Shoe Mart

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

About

About This Business

The Shoe Mart offers the retail sales of shoes.

Products and Services

Shoe Mart in Milford, CT is our location for our office / warehouse facility. This site is used to service our website business. This location is not open to the public.

Business Details

BBB File Opened:
9/4/2007
Business Started:
1/1/1956
Business Incorporated:
2/23/1978
Type of Entity:
Corporation
Alternate Names:
Shoe Mart Factory Outlet, Inc.
Business Management:
Mr. Ed Zapatka, Owner
Mr. Dan Zapatka, COO

Additional Contact Information

Principal Contacts
Mr. Ed Zapatka, Owner
Customer Contacts
Mr. Dan Zapatka, COO

Additional Information

Refund and Exchange Policy
If you are not satisfied with your purchase, you can return your order to the warehouse for a refund.

Return With TheShoeMart.com - It's Easy:

-You can return your purchase for up to 90 days from the purchase date.

-Products must be in the condition you received them and in the original box and/or packaging.

-Return shipping is $7.99 and will be subtracted from your refund.

-From our website, you will be able to email to yourself or print your FedEx return label.

-Then just drop it off at a local FedEx location near you. (Please do not use a FedEx drop box.)

-Please do not send your purchase back to the manufacturer.

-Once your return is received and inspected,your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7-10 business days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

-Returns are not accepted on international orders.

Exchanges With TheShoeMart.com

-Please send your item back for a refund using our Easy Returns RMA system.

-Place a new order on our website.

**Please do not use the shoe box to ship shoes back to us**
Business Categories
Retail Shoes

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.