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            Business ProfileWinZip Computing, LLC

            Computer Hardware

            Contact Information

            122 Briar Lane

            Norwich, CT 06360-7414

            Visit Website
            (860) 429-3539

            Customer Reviews

            1.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            122 Briar Lane, Norwich, CT 06360-7414
            BBB File Opened:
            8/7/2002
            Business Incorporated:
            7/20/2006
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Tom Walsh, Manager
            Contact Information

            Principal

            • Mr. Tom Walsh, Manager

            Customer Contact

            • Mr. Tom Walsh, Manager
            Additional Contact Information

            Fax Numbers

            • (860) 429-3542
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/08/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Recently I noticed a charge from WinZip on my credit card. I checked my email to see if I had any kind of confirmation email for this supposedly "recurring" charge and all I found was an email with an ad asking me to download the software for free. I have checked my system and I do not have any software downloaded. All I can think of is that occasionally I get other people's attachment on WinZip. I have written to them twice to no avail. What I don't understand is how they have my credit card number. I see from former complaints that this is a problem with this company. I want a complete refund.
            Read More
            Read 12 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Yuriy F

            08/16/2023

            I tried this product but I was really surprised. They use proprietor compression algorithm but don't provide any extraction tool for free. Therefore if you will send an archive to anybody who doesn't have a copy WinZip they are not able decompress archive if it has been created in format zipx. Therefore, if you want to send this archive to anybody who doesn't have WinZip copy you have to send them an archive created in zip format with much lesser compression ratio. By the wall all of similar commercial products have a similar option but not WinZip. I sent them email where I explained this situation but I received a response where they rejected to add this feature with explanation. I am not sure if this policy violate anti-monopoly law but it discriminate current and potential users. Taking into account I am not sure if their policy violate or not U.S. consumer lawsuit I didn't send a complain FOR NOW
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Connecticut

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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