Business ProfileforCentral Hyundai Plainfield

My engine had seized and found out my car had an engine recall on Nov 18th 2023 I sent my car to central Hyundai in Plainfield **. after a couple weeks we finally got someone to give us a status update and they said yes your car is all set to pick up it just needs a new battery and some gas. Friday december 15th we went to the dealership with a new battery and a couple gallons of gas after adding these the car would not start. We looked at the paperwork they gave us and it claims they rain it to temp and went 4 miles and that the engine installation was complete went inside to ask why it was not starting for me and at first they said we don’t know we never started it and when I showed the paperwork the lady at the service center changed her tune and said well ya they did but just around here. So I said ok so you had it started and running and now it’s not. They offered to figure it out for me and they would get back to me. So the following day my wife had called to see if they had a chance to look at the car yet and the service tech on the phone said no that it’s been busy but they will over the next couple of days he also informed my wife that they did In fact test drove it previously. In Wednesday the 20th we had called back again to get some kind of an update. First they spoke to my wife very rudely the service manager said it never ran that it was just a prefilled out paper to complete the recall and they would diagnose it but the. We would have to pay for any repairs. I told the guy we don’t understand how we keep getting so many different stories and we are very confused. The person hung up on me. So I called back again and the guy was very rude and yelling at me when I questioned how they could Install a new engine and not make sure it ran and was installed properly and safely at which point he got very angry and told me to come get my car towed out of there. After said phone call I called corporate Hyundai and filed a complaint with them.