11 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Michael D
1 star02/03/2023
Liars and thieves. You need to fire Yuri! 60 days delinquency to the credit companies does not get reported unless someone reports it. And If I was, sure but that's a bold face lie. When I confronted her she refused to actually look at the payment dates. Expect a call from my laywer
UBI Federal Credit Union Response
02/06/2023
I Have spoken to him regarding his late payments that were reported. Went over all the payments that were made and that were returned NSF. We submit a credit report file monthly. Sincerely, Kathy B****Review from Kevin D
2 stars09/21/2022
We did a drive through deposit and asked for a few envelops. At first teller pretended she couldn't hear me then she brought 1 envelope. I asked for a few more stating.theres never any outside at ATM. The ? Manager came over and said that's all we have. We have to print more. I asked when that would be....not sure she said. I SAID this is no way to run a bank, ill be taking my account elsewhere, the teller looked back and put her hands up like SO WHAT. manager walked away with the teller leaving the drawer out open. I had to push it in so I could leave. The teller on the 2nd line for tube drive through just shook her head. We went to the ATM STILL NO ENVELOPES.UBI Federal Credit Union Response
09/22/2022
ATM envelopes are filled every other day, was filled 9/21/22. We checked again today and is still full?Review from Barbara C
5 stars06/13/2022
UBI has always been there for me even when my credit wasn't so good!! They were very kind to me and my husband; where as other banks were degrading! When times got tough they were there to help with a solution!! Thank you for all you do and did for us!!Review from Sebastian C
5 stars06/10/2022
, no issues, friendly service, easy to expedite your needs , molly is great. Great bank. But they need more locations.Review from Valerie P
5 stars06/09/2022
I’ve been a member of this credit union for many years. In that time I have never had anything but a professional, courteous and responsive experience. Staff is great as are their financial products. Join and see what I’m talking about!Review from Linda C
5 stars06/09/2022
I Love UBI. I have been with them for over 30 yrs. Took out loans and never had a problem. At one time I had transactions that were not mine and UBI took care of them right away. At another time they thought there was suspicious activity on my account and called me and shut my card down. This was taken care of that day. Friendly/courteous/caring people. Would not bank anywhere else. *****Review from Jonathan Z
5 stars03/07/2022
I'm a member for 10+ years. Great credit union with friendly staff and great rates. They really do add a personal touch to my banking experience.Review from Andrew W
4 stars03/05/2022
The tellers at UBIFCU are always very personable even if there are long lines. The load department is always very quick to respond and are very helpful.Review from Elvis V
5 stars03/04/2022
Great credit union. Always there to help. I have been a member since 04 and I always get treated with respect.Review from Thomas W
5 stars03/04/2022
The Credit Union cares about its members. It was a very positive banking experience.
Customer Review Rating
Average of 11 Customer Reviews
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