ComplaintsforCornerstone Counseling Center
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Complaint Details
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Initial Complaint
04/17/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I began treatment at this health clinic. They took my $$ up front. When we decided to go elsewhere instead (trust issues as the chiro in charge changed my plan and had me take too high doses of coconut oil that i did not tolerate) he promised me a refund. Then decided to keep all my $$ and say he was charging me $200 per text message to him. Some of those were not even medical. I was never told Id be paying for a quick text. he did this after promising me in writing a refund. He is a cheat and a liar.Business response
05/15/2023
Hello, we received the information regarding this complaint, however this business does not provide Chiropractic services. We are a mental health outpatient clinic located in ************ **. Cornerstone Counseling Center, LLC is the name of this business and we are specifically mental health based, providing outpatient therapeutic services.
This is in response to complaint filed on 4/17/2023 with an assigned ID of ********.
Please let me know if you have any questions. Thank you,
Christopher A****** ***, Director/Owner
************ * ****** **** ************ * ****** ****
Customer response
05/15/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** ********
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.