Business ProfileforBoehringer Ingelheim Pharmaceuticals, Inc.

I have to buy my pets' flea/tick control products from their veterinarian. The vet's office sells *****rd, manufactured by Boehringer. Boehringer then got my name and contact info from that purchase (which I did not authorize) and sent me a gift card (**********) for $35 as a thank-you for buying their overpriced products. When I went to activate the card, all the data on the paper that came with the card, as well as the website the paper referred me to, says I must go to either the activation menu or the login menu, but literally everything at the website that refers to "activation" or "login" has a link that says "more info" without actually providing a login or activation screen. After delving deeper into the website and never finding an actual login or activation link, I called the phone number that came with the gift card, only to be sucked down a rabbit hole of useless information, zero help, endless other phone numbers to call - it's a joke. I did, however, find out that the supposed $35 on the gift card had already been used by someone else, and the card's balance (a card I was never able to activate) was down to 26 cents. So this card that I never asked for and which contained personal information about me was hacked, meaning someone stole the money AND my contact info. Absolutely no one at Boehringer was able to help me, other than to ask me to fill out a bunch of forms to report the theft and then they'd send me a new card. I wasted over an hour dealing with this issue, their inept website and their useless countless phone centers, so after that, I wasn't about to spend another minute filling out forms for them for a lousy $35. I want Boehringer to stop accessing personal information from veterinary offices about clients who have NOT given their consent! If they really are contrite about this fiasco, let them fix their useless website, consolidate their too numerous phone lines, but first send me a paper check for the $35 rebate!