Business ProfileforAction Carpet & Floor Covering

Great customer Service, large selection and great quality. I am giving Action Carpet 5 stars because there are a lot of considerations when purchasing a carpet and they excell in all of them. For me it is important to have someone, in this case it was Karen, provide guidance and expertise when purchasing. Karen is extremely knowledgeable about carpets and helped me select a carpet that looked beautiful and would also withstand an active pet friendly environment. (Dogs and cats). The next consideration is a broad selection. Action Carpet carries a wide array of carpet choices which means that I could buy something unique and beautiful. Action Carpet stands behind its products and its warranties and that customer service differentiator is huge for me and because of the excellent customer service that I have received, during the sales process, the installation process and the ongoing excellent customer service support I intend to make all future carpet purchases there. They differentiate themselves with their excellence. I think it is also very important to support our local business and they have been there for ******** for years. Karen has been wonderful to work with and has gone above and beyond in customer service. The installation was extremely professional and done efficiently by Francisco. They came exactly when they said they would come and did a flawless job. In the past I have also had Tony clean the carpet and he is extremely professional and does excelent work. In terms of quality , I probably had my hall and stair carpet that I purchased over 20 years ago from Action and it still looks brand new because of its outstanding quality. I appreciate their professionalism.