Business ProfileforAkosemi II, inc.

An older man and a younger man arrived to replace a freezer fan for our 8 month old LG french door refrigerator. My wife and I asked them a few questions while they were working such as “Does your company repair any other appliances than refrigerators?” and “Is your company out of Connecticut?”. It became obvious that the older man was not a people person, and did not want to engage in any conversation at all. He was so irritated that he could not even look at my wife and me and said in a threatening manner, “Why (are) you asking so many questions?”. I told him that we were just trying to be nice, treat him respectfully like a human being, and he shouldn’t speak to a doctor like that. There was complete silence, the two “professionals “ finished the job ( Total time about 20 minutes) the older man gave a 15 second description of the freezer fan and left. I felt threatened in my own home and would have called the police if this went any further. This repair company should never be used by LG. I called LG after they left and placed a complaint. We waited a week for the repair on a refrigerator that was only 8 months old, lost all of the food we had in the refrigerator, and this antisocial worker shows up on top of it. Please, under any circumstance, do not use this company. The older man should never engage professionally with any other human being. He should work only by himself with no other human contact. He has a short fuse and should not be trusted to stay calm. He’s like a ticking time bomb. If I could leave a negative star rating I would. A 1-star rating is excessive for this company.