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          Find a Location

          Ticket Software, LLC has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Ticket Software, LLC

              75 Gerber Rd E South Windsor, CT 06074-3202

            • Ticket Software, LLC

              137 Bolton Rd Vernon, CT 06066-5536

            • Ticket Software, LLC

              75 Gerber Rd E Ste 107 South Windsor, CT 06074-3202

            • Ticket Software, LLC

              1025 W 20th Ave Oshkosh, WI 54903

            • Ticket Network

              294 Starr Ridge Rd Brewster, NY 10509-4628

            Business ProfileTicket Software, LLC

            Event Ticket Sales
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            Consumers should be aware that prices for tickets purchased on the secondary market can be significantly higher than the ticket's actual face value.

            BBB recommends that potential customers thoroughly review and understand the policies on pricing, cancellation, refunds and service fees before making a commitment to purchase.
            See all additional business information

            Contact Information

            75 Gerber Rd E

            South Windsor, CT 06074-3202

            Visit Website
            (860) 644-4000

            Customer Reviews

            1.11/5

            Average of 73 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            250 complaints closed in last 3 years

            40 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Ticket Software, LLC is an online marketplace which facilitates software sale transactions and support between primary and secondary ticket sellers and ticket buyers.

            Business Details

            This is a multi-location business.

            Find a Location

            Ticket Software, LLC has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Ticket Software, LLC

                75 Gerber Rd E South Windsor, CT 06074-3202

              • Ticket Software, LLC

                137 Bolton Rd Vernon, CT 06066-5536

              • Ticket Software, LLC

                75 Gerber Rd E Ste 107 South Windsor, CT 06074-3202

              • Ticket Software, LLC

                1025 W 20th Ave Oshkosh, WI 54903

              • Ticket Network

                294 Starr Ridge Rd Brewster, NY 10509-4628

              Headquarters
              75 Gerber Rd E, South Windsor, CT 06074-3202
              BBB File Opened:
              3/8/2002
              Years in Business:
              22
              Business Started:
              3/8/2002
              Business Incorporated:
              3/8/2002
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Megaseats
              • My Ticket Tracker
              • GotTheTix.com
              • Tickets.Expert
              • TicketNetwork Direct
              • Ticketnetwork Point-of-sale
              • TicketLiquidator
              Related Businesses
              Business Management
              • Mr. Don Vaccaro, President & CEO
              • Ms. Anne Burke, Compliance Manager
              Additional Contact Information

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying tickets to the big game or concert? Don't get scammed

              Customer Complaints

              250 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/13/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              On July 22 2024 I purchased 2 tickets on ********s to the T**** *** ***** concerts on ********s and used ****** *o pay - The total is $99.89. The concert was canceled while we were in attendance so all attendees had to leave. Ticketmaster emailed attendees saying the concert will be postponed and if that's a problem, we can be refunded. ********s has not refunded us. I disputed through ****** and they did not authorize a refund either. Other attendees immediately received their refunds but we have not after seven weeks.
              Read More
              Read 249 More Complaints

              Customer Reviews

              73 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Bertha L

              07/08/2024

              On June 8, 2024 I purchas two cirus tickets and I paid extra for their insurance. The company is TicketNetwork.com. I received my confirmation June 8th. That was plenty of time for the tickets to download. The Circus was for July 5th Friday. The day of the circus the tickets still did not download. Footprints Center even try to help me and check the spam and still no tickets. I want is a complete refund of my purchase and including the insurance I paid. Did contact TicketNetwork and the refuse to assist me. Order number ******** * do not like doing business by phone. No real person to help a customer. Customers are always on the losing end. TicketNetwork are very low class people to deal with. Avoid them at all Cost

              Ticket Software, LLC Response

              07/09/2024

              We apologize that you may have had some trouble accessing your tickets. However, there was no error with your purchase on behalf of our website or the seller's office. Our records confirm that your tickets were delivered via Ticketmaster.com in accordance with the policies you agreed to when placing the order on 6/9/2024, well in time for the event. It is best practice to access tickets as soon as possible and if needed, contact us for assistance. It should be noted that we are not affiliated with any ticketing platforms and can only provide general troubleshooting tips so some platform issues would need to be addressed directly with the platform. We see that you made multiple calls in to us after your event had started but did not stay on the line long enough to reach a representative. Additionally, we see that you contacted via email after the event for a refund. We have no control over if/when a client accesses their tickets or if/when a client contact us. Once again we are sorry you were having trouble accessing your tickets but we cannot honor a refund request.
              Read 72 More Customer Reviews

              Local BBB

              BBB Serving Connecticut

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.