ComplaintsforM & A Masonry & Contracting, LLC
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Complaint Details
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Initial Complaint
08/06/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
email contact made April 2021. Agreement on cost through email and verbally. He indicated he would be responsible for any permits/processes needed to create a new sideway and remove/rebuild our front steps/stoop. Agreed on $4700.00 was made and half was provided in cash in order for the job to be started. We have a series of emails to reflect interactions of exchanges since April 2021. Work was completed June 23; on July 10 we had water in our basement. We sent email to company as water entry directly in line with new stoop. They called within minutes of email denying any fault with water issue. Learned in phone conversation no flashing was placed when stoop remade or with repair of sill (an additional $200 paid) We have been trying to get info on company insurance carrier as stated in ads. They are not responding to calls or emails.Business response
10/07/2021
I just wanted to give you a quick update that we went over inspected the work and the porch is getting redone again by M and A masonry and Contracting LLC.
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Contact Information
17 Pine Knob Dr
South Windsor, CT 06074-2328
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.