ComplaintsforREC Components
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/26/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
Order parts for fly rod never received called and email never wand contact.Business response
07/06/2023
Customer did place order and did not receive items. However, they were never charged for the goods. There was only a temporary authorization on their account for the goods. Because the goods were not shipped this customer was never actually charged. I called the customer today to apologize for the inconvenience and advise to them the hold was removed automatically some time ago. Also, I apologized for missing their e-mail correspondence and not filling their order in a timely fashion.Customer response
07/06/2023
Better Business Bureau:the business contacted me and closed the loop my account is fixed and resolved.
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.