Business ProfileforConair Corporation

Looks like I unfortunately have many of the same complaints as others. PURCHASED: Cuisinart Coffee Maker, Perfecttemp 14-Cup Glass Carafe, Programmable Fully Automatic for Brew Strength Control & 1-4 Cup Setting, Black, Stainless Steel, ************1 ORDERED- 2/16/24 REPLACED- 2/23/24 REQ. 2ND REPLACEMENT- spoke w/****** Cust. Service- 4/7/24 Said nothing they can do about the malfunction of the clock (again) & to reach out to Cusinart directly CUISINART/CONAIR -6/18/24 to current 7/1 /24- cust. service says about 7-10 business days for replacement but must cut the cord and dispose BEFORE a replacement. 2 weeks without making coffee is the suggestion? The response from C.Serv. was that's the "warranty" - I said most places send & upon receiving customer cuts cord/sends to company & if that doesn't happen it's charged in full. I was told that when "someone needs a replacement, it means the unit isn't working". But the CLOCK isn't working affecting the progammability (NOT making coffee) of the product & at $100 this should absolutely work. This was the main reason I purchased this unit. Terrible service. The fact they continue to sell this product with obviously (read below for more of the same complaints) the continued KNOWN issues is wrong. I am beyond disappointed with this company & product. I will continue to dissuade friends/ family from purchasing. This company should do better.