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Find a Location

Luno US, Inc. has 1 locations, listed below.

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    Business ProfileforLuno US, Inc.

    Cryptocurrency Exchange

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Stamford, CT 06902-7438
    BBB File Opened:
    10/13/2022
    Business Incorporated:
    9/6/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Evan Malanga, President
    Contact Information

    Principal

    • Mr. Evan Malanga, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/13/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    hello yesterday late afternoon i signed up with Luno cryptocurency or ******** to buy bitcoin. i added money from my checking account to buy the bitcoin needed to send so i can recieve my payout with another company in order to do so i needed a e-wallet that will send bitcoin for me im new to all this. i wasnt aware of a few things. one that i cant send anything to anywhere till October 27th whoa i needed my money 63$ i put onto luno taken out as soon as possible like less than 24hrs so i msgd customer service well in the end they inform me they cant over ride any wait times and pretty much werent gonna try n help me at least put the money i deposited yesterday back to my bank account i was not aware this site was mostly an investment site. well no where in signing up did i see anything about holding onto funds and nothing about double checking i wanna invest here because they mostly hold money. i asked for my money be deposited back to my bank card please today im in a time frame if i dont pay this bill i have 23 hrs to pay i will lose a partial deposit on a place to live . all i ask is for my money back today i cant wait 1-3 business days. clearly states on luno buy sell trade crypto and bitcoin
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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