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ComplaintsforSmart Pet Technologies LLC
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Complaint Details
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Initial Complaint
01/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We were part of their subscription program for a dog tracking collar. In February 2022 they sent an email indicating they were no longer supporting the collar and we could purchase another collar. However they continued to charge me per month for services no longer being provided without ever providing clear instructions on how to cancel the service. This ended up in charges of $231 I want to see refunded.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.