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Find a Location

Veloce Networks LLC has 1 locations, listed below.

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    Business ProfileforVeloce Networks LLC

    Telecommunications

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7365 Main Street Unit 309, Stratford, CT 06614-1300
    BBB File Opened:
    5/31/2023
    Business Incorporated:
    4/30/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Stephen J. Kirby Jr., Managing Member
    Contact Information

    Principal

    • Mr. Stephen J. Kirby Jr., Managing Member

    Customer Contact

    • Mr. Stephen J. Kirby Jr., Managing Member
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/31/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Back in December of 2022, we signed up to have high speed internet at our property in ********* **. We paid this company $175.00+tax. We were assured by a Mr. Stephen J. K***** ** (owner of said company). We were advised that install would be mid to late February,2023. When this did not occur, Mr. K**** advised on May 2, 2023 a refund would be issued on that week. As of this writing, there has been no communication from Mr. K****. I have several emails inquiring about this internet, that was never delivered.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Trina H

    1 star

    06/29/2023

    This company provides broadband internet service to rural customers. Over the past 2 years the service has had multiples outages, many for days at a time. No recompense has ever been offered to customers, just many, many excuses. In 2 years, I estimate we have lost the equivalence of 1 month of internet service. 2 days ago the owner emailed all the customers saying that Broadband 365 was switching to a new payment system **** ****** *********** and that we should fill out the payment form with our cc#. Then last night the internet went out during a storm and we received an email telling us they were working on a fix. (**** ****** **********) I emailed earlier today asking when we would have service again, because I work from home. I received an email saying they aren't going to fix it and they are just going to leave Denton! No warning if I hadn't emailed. The CEO of this company is terrible! He is unprofessional, rude and we wouldn't stay with the company if we had a choice other than our phone hotspot. I figure he will set up someplace new and I don't want people to fall for his lines again.

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