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ComplaintsforLauretano Sign Group, Incorporated
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/24/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
signed a contract with Laurentano sign group to perform the service. they changed the contract without my consent. tried to talk with their manager couple times,didnt solve the issueBusiness response
08/08/2023
This does not seem accurate. We have spoken with customer and said we would give them what they are looking for. We are waiting on a file from the customer so we can make the banner. We did make a mistake on this at the beginning of the project but have been speaking with customer to fix the issue.Customer response
08/13/2023
Hello, the merchant did call me tried to fix the issue after I told them I will bring this matter to *** *** ***** *****. thank you so much ***Customer response
08/13/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** ***
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.