![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforMiracle-Ear Hearing Aid Center
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/12/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I got hearing aids from this business and they dont work and I would like a refund but the business wont let me return the hearing aids. On March 25th I had my first appointment with this business and on April 12th I got my hearing aids. They worked for like a week and then stopped working so I brought them back on April 19th and the business owner said she would get them fixed. Then a month later on May 19th I picked up my hearing aids again and after two and a half weeks they stopped working again. I tried to call this business many times and left messages but none of my calls were returned so on June 7th I went into the office of this business to return my hearing aids and get a refund and the business would not let me return them and get a refund. The hearing aids still dont work and I would like a full refund. I have already paid this business $1,015.20 and they sent me a bill for 6,235.00 for hearing aids that I cant use and dont work. i would like all my money back, and would like to return the hearing aids.Business response
07/20/2023
The aids have been taken back and this customer has been issued a full refund.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.