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ComplaintsforThe Track Closet
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Complaint Details
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Initial Complaint
06/12/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order with The Track Closet. I was informed the item, a Javelin, was on manufacturer back order and would ship directly to me once it was available. I attempted to keep in contact for updates on the order. I have made multiple attempts at having the order canceled and have asked for a refund as I have never received the item nor has there been any update on when it would be received. I have only received one response from the company, despite calls/emails/texts. I would like the order canceled and a full refund.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.