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ComplaintsforThe Laundry Room on the Ave
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Complaint Details
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Initial Complaint
06/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On May 10, 2022 I trusted my 3 peace suit (jacket, vest and slacks) to the Laundry Room on The Ave to be dry cleaned, which was supposed to be ready on May 16th. On May 20th I went to the store to pick it up and noticed that the jacket was damaged (burned). The defendant kept all 3 pieces and claimed it was going to attempt to fix the damage. I went to the establishment 4 times, including June 10th and the suit was not in the premises. I called the store several times and spoke with an employee who was not able to help and said owner was going to call me back. So far I have not received neither my property or compensation or a phone call from the owner; therefore, I am seeking $1,000.00 restitution.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.